Adorable Baby Clothes 227 Triangle Rd Hillsborough, NJ 08844 908-371-1733 sales@adorablebabyclothes.com SHIPPING INFO: STANDARD SHIPPING CHARGES (domestic U.S.): Orders up to $20 ~ 5.75 $24-$74.99 ~6.95 75 to $100 ~7.95 up to $174 ~8.95 174 to 225~ 12.95 225 to 275~ 14.95 275 to 300~ 17.95 300 to 350~ 19.95 350 to 400~ 24.95 400 to 500~ 27.95 STANDARD DELIVERY ESTIMATES: This is a guideline only as transit times may vary. Please note DAY 1 is the first BUSINESS day after your order is placed. Do not count holidays and weekends in transit times. EXAMPLE if you order on Friday or Saturday - DAY 1 is MONDAY. Below are estimated transit times. *EAST COAST/MIDWEST: 3-4 BUSINESS DAYS *WEST COAST: 4-7 BUSINESS DAYS *ALASKA/HAWAII 5-7 BUSINESS DAYS *Remote locations please add one business day. EXPRESS ORDERS Orders shipping to continental U.S. address placed by 10 AM EST from Monday-Friday typically ship out the same business day as long as the item is in stock. If you would like a "Signature Required" Delivery, please request that in the comment section of the order form. A $3.00 charge will be added to your order for this service. For 2ND BUSINESS DAY ORDERS: (continental U.S. Only) The charge is $18.00 (orders up to $50). Orders received before 10 AM EST time will ship the same day as long as the item is in stock. ORDER TRACKING: UPS orders can be tracked at www.ups.com or www.usps.com based on the carrier. PLEASE WAIT 36 HOURS AFTER WE SHIP BEFORE ATTEMPTING TO TRACK YOUR ORDER ONLINE AS TRACKING WILL NOT BE VALID PRIOR TO THAT TIME. CANCELLATIONS: IMPORTANT - ORDERS THAT HAVE BEEN PROCESSED OR SHIPPED CANNOT BE CHANGED OR CANCELLED. If your order has not been shipped or processed, please email us with your request to cancel or change at sales@infashionkids.com. HALLOWEEN COSTUME STORE POLICY ORDERS PLACED AUG 1- 31 - RETURNS - 10% restocking on costume returns - 20 Days from order date to return. Email for authorization if returning. If exchanging, place your new order online - your new order number is your authorization number - see below. RETURN TO: In Fashion Kids RA # (put new order number here) 227 Triangle Rd Hillsborough, NJ 08844 ORDERS PLACED SEP 1- 15th- EXCHANGES ONLY - NO RETURNS FOR CREDIT -for any other costume as long as you place your new order within 7 days of receipt - 15 days from order date to send back the item you are exchanging - your new order number is your authorization number. NO RETURNS FOR CREDITt (purchase new costume or costume size online, your new order number is your return authorization valid for orders placed. ORDERS PLACED SEP 16th - OCT 31 - FINAL SALE - NO RETURNS OR EXCHANGES FOR ORDERS PLACED DURING THIS TIME PERIOD. RETURNS FROM ORDERS PLACED PRIOR TO SEPTEMBER 15th, RECEIVED AFTER OCTOBER 1st will not be credited or returned to customer. RETURN/EXCHANGE POLICY: We are happy to exchange an item, or accept a return, subject to the following conditions. Please read carefully: Return Policy 1. All returns require an authorization number. Send an email to sales@adorablebabyclothes.com requesting a return within 7 days of receipt of the merchandise -please note the reason for return request. We will reply with a return authorization number and instructions. Shipping charges are not refundable and the customer is responsible for return shipping charges. Gift wrap charges are not refundable. 2. Returns must be received by In Fashion Kids by the following dates in order to receive credit: 20 DAYS FROM ORDER DATE (or date the advance order is shipped): 3. ITEMS NOT RETURNABLE: Items marked FINAL SALE are not returnable. *** PLEASE NOTE: For safety reasons underwear, Baby's Own bodysuits or unionsuits, swim diapers, childrens undershirts or other undergarments are not returnable or exchangeable. There is a 10% restocking fee on pajama returns and halloween costume returns. 4. ALL SALES ARE FINAL AFTER 20 DAYS. 5. RETURN AUTHORIZATION NUMBER MUST BE INCLUDED INSIDE THE BOX. Items received without a return authorization will be charged a 10% restocking fee as long as they are received within timeframe noted above. *-Items received after the return deadline will not be credited except at the discretion of In Fashion Kids. If credit is given a 30% restocking fee will be deducted from the merchandise amount. Please note if tags are removed there will be a 25% restocking fee charged. If merchandise is damaged, worn or stained no credit will be given. PLEASE NOTE: All original tags should be attached, the item must be unworn and in new condition, and all original packaging included (hanger, plastic garment bag, shoe box, etc.) Please package the item to protect from harm while shipping, as we cannot be responsible for items lost or damaged while in transit to us. WE DO NOT RECOMMEND SENDING ITEMS VIA PARCEL POST AS THIS SERVICE TAKES 1 MONTH TO REACH US AND YOUR RETURN WILL BE LATE. We strongly recommend you ship via a trackable method and keep a record of your shipping confirmation. BOUNCED OR REFUSED SHIPMENTS: A restocking fee of 25% of the order total or $9.99, whichever is greater also applies to all BOUNCED or REFUSED SHIPMENTS. Send the merchandise back to: Adorable Baby Clothes 227 Triangle Road Hillsborough, NJ 08844 4.Once we receive the return, your account will be credited. TO EXCHANGE: 1. Email sales@infashionkids.com with your return request. You will receive return instructions via email. GIFTS: If the item was received as a gift we will issue a store credit to the recipient only as long as the request for credit is received within 30 days. The recipient of the gift should place the new order online and then request the return authorization. EXCEPTIONS TO THE RETURN POLICY-PLEASE READ: Sales are final on: *Special occasion dresses/outfits/items and holiday items after the holiday (Christmas outfit, Halloween costume, Christmas Bib, Easter toy, etc.), holiday coats,christening items,snow pants,personalized items, personal care products. *Sale items purchased for 30% or more off the regular price or marked FINAL SALE. ***INTERNATIONAL SHIPPING*** INTERNATIONAL SHIPPING: **Please note all duties / taxes in the countries below are the complete responsibility of the customer. In Fashion Kids will not credit the recipient for refused or undeliverable merchandise. Thank you for your understanding. We ship to: Austrailia, Denmark, France, Finland, Germany, Hong Kong, Ireland, Japan, Netherlands,Norway, Spain, Sweden, Switzerland, Taiwan, United Kingdom. For your convenience, we accept all major credit cards including American Express, JCB, VISA, Mastercard or Discover. IMPORTANT***Please select INTERNATIONAL SHIPPING at checkout. **DELIVERY ESTIMATE: 8 to 14 BUSINESS DAY SERVICE TO YOUR COUNTRY (Actual delivery may vary based on customs in each country -In Fashion Kids is not responsible for customs delays or processing time.) INTERNATIONAL RATES: (WE DO NOT SHIP SHOES, COATS, PHOTO ALBUMS, OR TOYS INTERNATIONALLY.) rates start at $24.99 US and go up based on the amount of the purchase. PO BOXES-We do not (except in special circumstances-see order form) ship to P.O. Boxes. Please provide a residential or business address where shipment can be accepted. INSURANCE: All deliveries fully insured at our expense at no cost to you! ADDRESS VERIFICATION: We reserve the right to ask the customer for additional information prior to shipping if the billing address of the customer does not match the billing address on the credit card used. If the customer is unable to verify the correct billing address, name and phone number for the billing address we reserve the right not to ship the merchandise or process the order. We provide this service as a further protection and security for our customers. ORDER TRACKING: A confirmation e-mail will be sent to you upon receipt of your order. You will then receive another email with the UPS/USPS tracking # or notification if an item is out of stock for any reason. GIFT WRAPPING: For that extra-special touch we offer a gift wrapping service (see gift wrap page for selections)!! SALES TAX: Sales tax is only charged on applicable items shipped within the state of New Jersey. SAFE AND SECURE SHOPPING: When you use your credit card at In Fashion Kids, our server uses advanced encryption technology to safeguard your personal information and guarantee privacy. We are rated TOP SERVICE by our many satisfied Yahoo customers. We are a gold star merchant rated by Bizrate.com and a member of EPublic Eye Safer Shopping! PRIVACY POLICY: We will maintain complete and total privacy of all personal information collected through our website including e-mail addresses. Customer information will not be distributed or sold to others for any reason whatsoever.